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How can I place an order?
How do I search for a product?
How long will the delivery take?
How much will I be charged for the shipping?
How can I track my order?
What are the various modes to pay while shopping on
Why is the COD, Cash On Delivery Option not available in my area?
Why is my pin-code marked NSZ, Non-Serviceable Zone?
Can I see my parcel before paying Cash on Delivery?
What do I do if I have paid for my order but haven’t received a confirmation?
Where can customers put order-related queries?
Will all the products be shipped out together?
Will I get an invoice against my order?
Do I have to pay any additional sales tax or hidden charges such as OCTROI, etc.?
Who can take the delivery of my order?
What should I do if I miss the delivery of my order?
What if I miss the delivery of a prepaid order?
Does Romsons deliver everywhere in India?
Are the products genuine?
What do I do in case of tampered deliveries?
What if the products received in my order are damaged or incorrect?



When can I cancel my order?
What are the steps to cancel the order in ‘My Accounts’ Section?
How long will the refund take after cancelling an order?
Will I get a complete refund against my cancelled order?
Why can’t I see the ‘Cancel My Order’ tab?
What is the company’s return policy?
What is the process of return?
What are the non-returnable items on
Where will I get the refund of my return?
Will I get a refund of shipping charges as well?