Frequently asked Questions
Type the name of the product you want to order in the search bar.You can also look for the product under its particular category tab or simply browse through the website to see what all we have to offer.You can raise product related queries, if any, on firstname.lastname@example.org Contact us on our Customer Care number 7070701513 Users can also send in questions through Whatsapp on the number mentioned above.
We at Romsons strive to keep our customers happy, and while dealing with medical essentials, we understand the value of time. Depending upon your pin code, deliveries will vary from 2-7 working days. However, certain pin codes can sometimes take longer than usual. You can also enter your pin code on the product page to see the tentative delivery time of every product.
Romsons aims to deliver everywhere in India. However, there might be some limitations in specific pin codes that are non-serviceable by our courier partners. You can check the serviceability by putting in your pin code on the product page. If your area comes under a non- serviceable zone, we will request you to provide us with an alternate delivery address.
Usually all the products are checked by our QC team before being shipped. However, in a rare case of human error where either your product is defective or incorrect, please write us an email on email@example.com or call on our Customer Care number, 7070701513. Our team will arrange for a return pick up if your pin code is serviceable and give you an option of either exchange or refund against your order. Refunds will be initiated for the item that is wrong or defective, and not for any other product mentioned on the invoice.
Romsons takes pride in its 70-year-old legacy and the benchmark the brand has established when it comes to quality, consistency, and reliability. All our products are 100% genuine and safe to be used by you and your loved ones.